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長崎市
職員力アップをめざす取り組み
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(1)職員提案制度
(2)庁内イントラネット利用で、職員間の知識・経験・情報交換掲示板「なるほどひろば」
(3)職員のモチベーションアップのための情報誌「なるほど・ザ・職員力」を毎月発行
(4)市長との意見交換の場「市っぽく手弁当会議」
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- 分野:F.職員の資質・政策能力の向上と環境行政の総合化、予算編成
事例本文
長崎市は、「地域力をアップするには、
市民力とともに市の職員力もアップしなければならない」
と考え、田上
市長が就任した2007年8月機構改革の一環で、総務部に職員力推進室を設置した。
また従来からあった職員提案制度を「市役所はってん機構」にパワーアップさせ、
キャッチフレーズも職員から募集して「ばってんをはってんに」と名づけた。
職員提案制度は、改善報告、自由提案、所属提案の3パターンある。
その中で改善報告は
市民サービス向上や事務事業の効率化など何らかの効果が出た事例を、
自由提案は現在市で実施していない新たな事業、
事務事業の問題点、課題、解決方法を募集するもので、
これまでの5年間で改善報告は751件、自由提案は、133件の実績がある。
改善報告は、毎年庁内の改善推進委員会で審査し、7件程度選び、
市長、
副市長、外部コメンテーターと
市民にも公開した
「はってん改善KIKOU会(聴こう会)」で発表する。
発表会の最後に、参加者みんなで審査し
市民選出特別賞、職員選出特別賞を決定する。
また職員力推進室は、職員が仕事以外の社会活動などの情報交換ができる掲示板
「なるほどひろば」の運用や、職員のモチベーションアップのための情報誌
「なるほど・ザ・職員力」を毎月発行している。
その他市役所の庁内イントラネットを利用して、
市長が職員に直接呼びかけを行う
「
市長掲示板」と市職員が直接
市長と意見交換ができる
「
市長ホットライン」の取り組みも行っている。
極めつけは、
市長と職員が手弁当を持ち寄って、少人数の意見交換や勉強会を行う
「市っぽく手弁当会議」がある。
なお「しっぽく」は、長崎伝統を受け継ぐ、卓袱(しっぽく)料理の意味を込めた
名称である(なお、会議のときしっぽく料理はでない)。
「市役所改革プロジェクト2011」〜自考・自発・自動〜で、事業
戦略、
人材戦略にもとずく「
市民に
信頼される市役所」づくりにおける、
職員(組織)の意識変革・成長をめざす職員力向上の4つの柱を示し、
一定の成果をあげた職員力推進室は、2011年8月に長崎市しごと改革室に名称変更された。
これからさらなる職員力・組織力アップをめざす「しごと改革室」は第2ステージに入っている。
田上
市長2期目(5年)で
市民力、職員力がかみ合い、
その相乗効果による地域力アップの道筋が見えてきている。
自治体情報
関連URL